
Hope Island
Loving Hearts Care Group is a registered NDIS provider for participants in Hope Island, including Sanctuary Cove and Santa Barbara. We’re based in Helensvale, which borders Hope Island, about 11 minutes away by car. Call 0415 294 752 or request support online to get started.
Around Hope Island
Hope Island is a suburb of canals and marinas, bounded by the Coomera River and Saltwater Creek. Hope Island station opened on the Gold Coast line in May 2026, with lifts to each platform.
Bus 709 runs between Helensvale station and Hope Island via the new station, and route 711 continues to Runaway Bay and Southport. Route 725 links Coomera station with Sanctuary Cove, also via Hope Island station.
Support in Hope Island
Support comes to your home, whether you’re near the marinas, in Boykambil or in Santa Barbara. We’re not registered for plan management, therapy or high-intensity personal care.
Help at home with routines, meals and the everyday jobs that have become harder to do.
Showering, dressing and grooming, with the same support worker wherever we can manage it.
A coffee at Sanctuary Cove, a walk to the Banksia Park jetty, or both in one outing.
Lifts to appointments, or to Hope Island station when the walk there is too far.
Learning the train trip from Hope Island station, one step at a time, until you can do it alone.
Cleaning, laundry and tidying, so the house stays the way you like it.


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Zee AouTrustindex verifies that the original source of the review is Google.
Highly recommend Loving Hearts Care Group. The team is caring, professional, reliable, and genuinely passionate about helping participants achieve their goals. Communication is excellent and they always go above and beyond to provide quality support. Truly one of the best NDIS providers.Posted on Google![]()
lillyTrustindex verifies that the original source of the review is Google.
I can’t recommend Loving Hearts Care Group enough. The team are so caring, supportive, and professional — they truly treat you like family. They’ve gone above and beyond to make my child feel comfortable and cared for, and I’m so grateful for all their support and kindness. Highly recommend to anyone looking for a trustworthy and compassionate team.Posted on Google![]()
dahliya.Trustindex verifies that the original source of the review is Google.
After sustaining a horse riding accident, I was left feeling hopeless. The team have been there every step of the way, helping me adjust to my new reality with care and support. After months of physiotherapy, I’ve finally been able to regain a sense of purpose and confidence in my life again. I’m incredibly grateful for everything they’ve done for me.Posted on Google![]()
samira afyouniTrustindex verifies that the original source of the review is Google.
I have been receiving supports from Loving Hearts Care Group and have had such a positive experience with the company. The team is very attentive to my needs and always makes me feel supported and comfortable. They have helped me overcome a lot of my anxiety and genuinely care about the wellbeing of their clients. I highly recommend them to anyone looking for compassionate and reliable support services.Posted on Google![]()
Tatjana MunroeTrustindex verifies that the original source of the review is Google.
So greatful that we found this provider as they have shown nothing but patience and kindness from the beginning and made this whole process so easy for us. All the staff are wonderful with my children and so easy to communicate with. It gives me such peace of mind knowing my kids are in such capable hands. I couldn’t recommend loving hearts care group enough!!
Coverage
Helensvale borders Hope Island to the south and south-west, so our support workers are close by. We cover the whole suburb, including Boykambil, Sanctuary Cove and Santa Barbara.
If your home has gated entry or limited parking, mention it when you call so your support worker knows before the first visit.
FAQs
Yes. Hope Island is one of the areas we support, and our base in Helensvale is next door. Support happens in your home or out in the community, so there’s no office to visit.
We match you with a support worker who suits your routines and the way you like things done.
Yes. The station opened in May 2026 with an accessible entry plaza and lifts to each platform. Trains from there run on the Gold Coast line, including to Brisbane.
A support worker can travel with you while you get used to the trip.
At Paradise Point, next door. The City of Gold Coast keeps free beach wheelchairs in lockboxes there, which you can use any day without booking.
Paradise Point Parklands also has a Changing Places toilet. Bring your own four-loop sling if you need its hoist.
Yes. Sanctuary Cove is part of Hope Island, and support can happen at home or around the Marine Village shops and dining.
Bus 725 runs there from Coomera station via Hope Island station, so a support worker can also travel with you by bus.
Next door
Hope Island borders Helensvale and Coomera, and we support participants in both. Paradise Point, to the south-east, has the nearest beach wheelchair lockbox and Changing Places toilet.
Our base, with Westfield Helensvale and the G:link at Helensvale station.
Across the Coomera River, with its own station on the Gold Coast line.
The full list of suburbs we cover, from Ormeau down to Southport.
Next step
Call 0415 294 752 or send a request online. We respond during business hours, and asking questions doesn’t commit you to anything.
Support coordinator? Make a referral online.
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