About Loving Hearts

Care built on warmth, respect and belonging.

Loving Hearts provides warm, professional NDIS support across the Gold Coast, taking time to understand each person’s story, family, culture and goals.

Warm, Person-Centred Care Respect for Every Story Family-Centred Support Inclusive by Nature Professional NDIS Support Care With Dignity Built Around People

What We Stand For

Support shaped by people, families and real life.

We believe great support starts with listening. Every person deserves care that honours who they are, what matters to them, and the life they want to live.

People First

We take time to understand each participant’s story, goals, culture and daily life.

Care With Integrity

We provide support with honesty, professionalism and respect in every interaction.

Families Included

We value families, carers and support networks, keeping communication clear and supportive.

Our Approach

Support that starts with listening and grows with you.

We take a thoughtful, person-centred approach to every support relationship. From the first conversation, we focus on understanding each participant’s needs, routines, goals and support circle, so care feels clear, respectful and right for everyday life.

We Understand First

Before support begins, we take time to learn about your needs, preferences, routines, goals and what helps you feel comfortable.

We Shape Support Around You

Care is planned around real life, at home, in the community and through the daily moments that matter most.

We Stay Connected

As needs change, we keep communication open, listen to feedback and adjust support so it continues to feel right.

Our Purpose

Guided by care, driven by inclusion.

Our Values

Our values are grounded in dignity, respect, inclusion and trust. We believe that every person deserves thoughtful, consistent support that honours their choices, their culture, their communication needs and the way they wish to live each and every day.

At Loving Hearts, we take the time to truly understand the person behind the plan, not just the paperwork. We listen with care, involve families and support networks when invited, and provide support that helps participants feel safe, valued and confident in their everyday lives.

Our Mission

Our mission is to provide warm, person-centred NDIS support that helps participants live with greater confidence, independence and connection. We work alongside individuals, families, carers and support networks to deliver care that is practical, respectful and shaped around real life.

From daily routines to community participation, we aim to make support feel clear, reliable and genuinely caring. Every interaction is guided by kindness, professionalism and a commitment to helping people feel understood, included and supported.

Ready to Connect?

Let’s start with a conversation.

Whether you are looking for support for yourself, a loved one or someone you work with, our team is here to listen, answer your questions and guide you through the next step with care.

Our Commitment

Care you can feel confident in.

We are committed to providing support that feels personal, reliable and respectful. From the first conversation to ongoing care, we take the time to listen, communicate clearly and understand what matters most. Our goal is to help participants, families and support networks feel informed, involved and confident every step of the way.

Local NDIS Support

Warm, person-centred care across the Gold Coast.

Based in Helensvale, Loving Hearts Care Group provides NDIS support for participants, families and carers across the Gold Coast. We take time to understand each person’s story, support needs and goals, then provide care that feels personal, respectful and right for everyday life.

As a registered NDIS provider, we are committed to safe practice, clear communication and support that helps people feel included, valued and connected at home and in the community.