NDIS Service Areas Gold Coast | Local Care | Loving Hearts

Service Areas

NDIS support across the Gold Coast

Based in Helensvale, Loving Hearts provides warm, person-centred NDIS support across the Gold Coast. We take the time to understand your needs, routines and goals, then help put the right support in place where you live.

A friendly chat with a real person. No pressure, no obligation.

Suburbs We Support

Local NDIS support across the Gold Coast

We provide NDIS support in Helensvale and surrounding suburbs across the northern and central Gold Coast, and match you with a support worker who knows your local area. Select your suburb below to find out more.

Helensvale

Local, person-centred support from our home-base team, shaped around your routines, goals and the way you want to live.

Coomera

Flexible support for one of the Coast's fastest-growing communities, helping you feel confident at home and take part in local life.

Upper Coomera

Reliable everyday support close to home, built around your needs, your preferences and the things that matter to you.

Pimpama

Warm, dependable support for participants and families across Pimpama and the growing northern corridor.

Nerang

Practical, personalised support at home and around the Nerang community, at a pace that feels right for you.

Southport

Respectful support across the Gold Coast's civic heart, helping you manage everyday life, stay connected and build independence.

We also support surrounding suburbs

Alongside the suburbs above, we support participants in Oxenford, Pacific Pines, Hope Island, Labrador, Runaway Bay, Coombabah, Parkwood and Ormeau, plus nearby Gold Coast communities.

Can’t see your suburb?
Call us on 0415 294 752. If we can’t help directly, we’ll always point you towards someone who can.

Why families choose us

Support families can trust, across the whole Gold Coast

Choosing a provider is a big decision, especially when you’re choosing on behalf of someone you love. Here’s what families across the Gold Coast tell us matters most.

We match support workers to you, not the other way around

We take the time to match you with a support worker based on personality, communication style and interests, and we prioritise keeping that same face around wherever we can.

Culturally respectful, always

Your culture, faith, language and preferences shape how your support is delivered, not the other way around.

Honest, even when it costs us

If we're not the right fit for you, we'll say so, and help you find someone who is.

Ready to talk it through? Call us on 0415 294 752, or request support  and we’ll be in touch.

Where we're based

Based in Helensvale, supporting the whole Gold Coast

Our home base is in Helensvale, right in the heart of the northern Gold Coast. From here, our team travels out to support participants across Helensvale, Coomera, Upper Coomera, Southport, Nerang, Pimpama and surrounding suburbs, wherever you call home.

Get in touch

Ready to talk about your support?

Wherever you are on the Gold Coast, we’re here to help. Call us for a friendly, no-pressure chat, or send through a Request Support form and we’ll get back to you.

Support coordinator? Send a referral  and we’ll be in touch.

FAQs

Questions about our NDIS Service Areas

Which Gold Coast suburbs do you cover?

We support participants across Helensvale, Coomera, Upper Coomera, Southport, Nerang, Pimpama and surrounding suburbs including Oxenford, Pacific Pines, Hope Island, Labrador, Runaway Bay, Coombabah, Parkwood and Ormeau. Not sure if that includes you? Just give us a call. 

Call us anyway. We’re often able to support participants just outside our usual areas, and if we can’t, we’ll do our best to point you towards someone who can.

Help you learn. That is the whole idea of life skills support: we work alongside you, encourage you and let you lead, so you build skills you can keep. We are glad to lend a hand when you need it, but the goal is always for you to do more on your own.

Wherever we can, yes. We match you with a support worker based on personality, communication style and interests, and we prioritise keeping that same person with you, so you’re not explaining your routine to someone new every visit.

Where provider travel applies under your NDIS plan, we’ll always explain this clearly before your support starts, so there are no surprises. Just ask us and we’ll walk you through it.

It depends on your situation, but we move as quickly as we can. Get in touch and we’ll talk through your needs, your goals and how soon we can get started.

Yes. If you’re a support coordinator, you can send a referral through our referral form , and we’ll be in touch quickly.