Respite

NDIS respite on the Gold Coast

NDIS respite gives you and the people who care for you time apart, so they can rest and keep caring. Loving Hearts Care Group is a registered NDIS provider in Helensvale, providing support at home and in the community across the Gold Coast.

Call 0415 294 752 to talk through what would help.

Registered NDIS provider • Based in Helensvale • Support that gives carers a break

What respite means

What is NDIS respite?

In NDIS plans, respite usually means short-term accommodation (STA). It gives you time apart from your usual care arrangements while your family, friends or carers take a short break. That break helps them keep caring for you afterwards.

STA can happen in your own home, or in a shared or individual accommodation setting. It’s usually funded for up to 28 days a year, in blocks of up to 14 days.

STA doesn’t replace the usual time apart that school, work or regular activities already give you. It isn’t the only way to give carers a break, either. A support worker at home, or support to get out into the community, can do the same job without an overnight stay.

Short-term accommodation

Support away from your usual care arrangements, for one night or a block of up to 14 days.

Support at home

A support worker helps with everyday tasks at home while your carer takes some time out.

Out in the community

Time doing something you enjoy, with a support worker or with a small group.

Funding

How respite is funded

Short-term accommodation (STA)

STA is claimed from Assistance with Daily Life, part of your Core budget. It covers your support and standard accommodation, but not food or meals, holiday packages, or tickets to events.

Claims use the standard rates in the NDIS pricing schedule, and you should only pay for the supports you use. The NDIS explains what short-term accommodation covers.

Support at home and in the community

Core funding is flexible, so you can usually use it for a support worker at home or out in the community while your carer has a break. If your plan no longer has the support you need, you can ask the NDIS to change it.

See what core supports cover, or read about our personal care and community access support.

Before you book

Questions worth asking any respite provider

Respite is easier to plan when you know exactly what is included. These questions help you compare providers, including us. Ask every provider the same ones.

Where will the support happen?

At home, out in the community, or in accommodation away from home.

Who will be there?

Which support workers, and whether they will be the same people each time.

What isn't covered?

Meals, activity costs and holiday travel are usually your own cost.

A few practical things to settle before the first stay or session:

    
 
 
       Posted on Google  
   
   Zee Aou 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Loving Hearts Care Group. The team is caring, professional, reliable, and genuinely passionate about helping participants achieve their goals. Communication is excellent and they always go above and beyond to provide quality support. Truly one of the best NDIS providers.
  
 
      Posted on Google  
   
   lilly 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can’t recommend Loving Hearts Care Group enough. The team are so caring, supportive, and professional — they truly treat you like family. They’ve gone above and beyond to make my child feel comfortable and cared for, and I’m so grateful for all their support and kindness. Highly recommend to anyone looking for a trustworthy and compassionate team.
  
 
      Posted on Google  
   
   dahliya. 
 
 
 
 Trustindex verifies that the original source of the review is Google. After sustaining a horse riding accident, I was left feeling hopeless. The team have been there every step of the way, helping me adjust to my new reality with care and support. After months of physiotherapy, I’ve finally been able to regain a sense of purpose and confidence in my life again. I’m incredibly grateful for everything they’ve done for me.
  
 
      Posted on Google  
   
   samira afyouni 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been receiving supports from Loving Hearts Care Group and have had such a positive experience with the company. The team is very attentive to my needs and always makes me feel supported and comfortable. They have helped me overcome a lot of my anxiety and genuinely care about the wellbeing of their clients. I highly recommend them to anyone looking for compassionate and reliable support services.
  
 
      Posted on Google  
   
   Tatjana Munroe 
 
 
 
 Trustindex verifies that the original source of the review is Google. So greatful that we found this provider as they have shown nothing but patience and kindness from the beginning and made this whole process so easy for us. All the staff are wonderful with my children and so easy to communicate with. It gives me such peace of mind knowing my kids are in such capable hands. I couldn’t recommend loving hearts care group enough!!

Next step

Talk to us about respite

Tell us what kind of break would help, and we’ll talk through the options, including whether short-term accommodation suits you. Call 0415 294 752 or request support online.

FAQs

NDIS respite on the Gold Coast, answered

Does the NDIS fund respite?

In many cases, yes. Respite is usually funded as short-term accommodation, or through flexible Core supports such as a support worker at home.

What you can use depends on your plan, and your NDIS contact can explain what’s in it.

Who can get short-term accommodation funding?

Usually people who live with family, friends or a carer, or who get daily drop-in support from them. They also get more than 6 hours of disability-related support from those people each day. Talk to your NDIS contact if you think you need it.

Can children use short-term accommodation?

Sometimes. The NDIS may fund it when a child’s support needs are more than is typical for their age, and a break helps the family keep caring. It doesn’t replace usual parenting, such as settling a child to sleep or babysitting.

How many days of short-term accommodation can I use?

It’s usually funded for up to 28 days a year. You can use it flexibly, such as a block of up to 14 days or one weekend a month, as long as it lasts the length of your plan.

Does short-term accommodation cover meals and outings?

No. STA covers your support and standard accommodation. It can’t be used for food or meals, holiday packages, or tickets to events such as theme parks, the cinema or sport.

Those stay your own cost, so ask any provider what meals and outings will cost before you book.

Is respite the same as Supported Independent Living?

No. Supported Independent Living (SIL) is ongoing help with daily tasks in a shared home. Respite is a short break from your usual care arrangements.

STA is usually funded for up to 28 days a year, so it suits a break rather than a move.

Where can carers get support outside the NDIS?

Carer Gateway, an Australian Government service, can help with planned and emergency respite. Planned respite gives a carer a break from caring, and emergency respite covers care if a carer becomes sick or injured.

Call 1800 422 737, at any time for emergency respite, or visit Carer Gateway.

Does Loving Hearts provide short-term accommodation?

It depends on the support you need and where you’d like to stay, so call us on 0415 294 752 to talk it through.

We’re registered for Daily Tasks/Shared Living, the NDIS registration group that short-term accommodation is claimed under. We’re not registered for high-intensity personal care.