Helensvale · Gold Coast
Work and study
Wanting to work, already working, or not sure yet. Wherever you’re at with it, there’s support for the parts that make work hard. We’re a registered NDIS provider on the Gold Coast, and employment support is one of the things we’re registered to deliver.
Confidence, routines, communication and the everyday skills that make a workplace manageable.
Travel training, or a lift to a shift, so the commute isn't the reason it doesn't work out.
A worker alongside you on the job, helping you learn tasks or manage the day.
Support to stay in work when things change, rather than starting over somewhere new.
What we help with
Employment support isn’t one thing. It depends on where you’re up to and what actually gets in the way, whether that’s skills, confidence, or just getting there and back.
No pressure
A lot of people arrive at this conversation carrying somebody else’s timeline. A parent asking when. A plan that mentions employment goals. A general sense of being further behind than you should be.
Work doesn’t have to mean full-time and it doesn’t have to mean soon. For some people the goal is a few hours a week. For others it’s volunteering first, or finishing a course, or simply finding out whether they’d like it at all.
All of those are legitimate places to start, and all of them can be supported.
What we won’t do is push you towards a job you don’t want on a timeline that isn’t yours. If you’d rather spend six months building confidence before anyone mentions an interview, that’s a reasonable plan and we’ll treat it like one.
Talk it through
Tell us where you’re at and what you’d like to be doing, and we’ll talk through what’s possible. No pressure either way.
How it fits together
This part confuses almost everyone, partly because it changed recently. Disability Employment Services was replaced by Inclusive Employment Australia in November 2025.
Employment services are the ones who help you look for work, approach employers and place you in a job. If you’re eligible for that programme, it’s usually where job seeking starts.
We’re not a job agency and we don’t place people in jobs. What we do is the support around it: building skills before you’re ready to look, getting you to and from work, and being there alongside you on the job if that’s what makes it stick.
Plenty of people use both. One finds the opportunity, the other makes it workable. If you’re not sure which you need, we’re happy to talk it through and point you in the right direction.
Funding
Employment supports usually sit in the Capacity Building part of a plan, under finding and keeping a job. There are a few different routes into it.
For young people in their final year of school or the couple of years after, building work readiness.
Skills, confidence and practical help like resumes, interviews and travel to a workplace.
A worker alongside you at work. Sometimes funded differently, so it's worth checking your plan.
How it works
It’s built around your goals rather than a programme everyone goes through. It also works alongside other supports you already have, like life skills or personal care.
Before you decide
Worth asking whoever you’re considering, us included.
Ask how they work alongside Inclusive Employment Australia, and whether you should register.
On-the-job support is a specific thing. Ask whether they can actually provide it.
Ask them to show you where employment support sits in your plan before anything starts.
A good provider will say that's fine. Be wary of anyone pushing a timeline at you.
Most of the focus goes on finding work. Ask what happens when you already have it.
Employers, employment services, schools. Ask how they coordinate with everyone involved.
FAQs
Not directly. Job seeking and placement sit with employment services, which since November 2025 means Inclusive Employment Australia rather than DES. The NDIS funds the support around that, like building skills, getting to work, and help on the job.
Employment services help you look for work and connect with employers. NDIS employment support builds the skills and provides the practical help that makes work possible. Plenty of people use both at the same time.
SLES is NDIS funding for young people in their final year of school or the couple of years after, usually between about 16 and 22. It builds work readiness rather than finding a job. Get in touch and we’ll tell you honestly what we’re able to offer.
That’s called support in employment and it’s a real thing in the NDIS. A worker can help you learn tasks, manage the day, or handle personal care at work. Whether it’s in your plan is worth checking.
No. Wages come from your employer. The NDIS funds the support that helps you work, not the job itself. It also won’t cover equipment an employer should be providing, like a uniform or a laptop.
Yes, and it’s worth asking early rather than once things have unravelled. Support to keep a job is funded much the same way as support to find one, and it’s usually easier than starting again somewhere new.
That’s a perfectly reasonable place to be and it doesn’t disqualify you from anything. Some people start by trying something for a few hours a week to find out. There’s no obligation to decide first.
Here to help
Tell us what you’d like to be doing and we’ll work out what’s realistic. We support participants across the Gold Coast, and we’ll be honest with you about where we fit and where you’d need someone else.
Support coordinator? Send a referral and we’ll be in touch.
Loving Hearts Care Group is a registered NDIS provider, ABN 99 674 548 862, registered to assist participants to access and maintain employment. Our registration is listed as Approved on the NDIS Provider Register and is in force until 27 March 2029.
