Supported Independent Living (SIL) on the Gold Coast
Supported Independent Living is help with everyday life where you live, usually alongside other people. This page explains what SIL actually covers, how it’s funded, and how it differs from SDA, which is the part most people find confusing.
Supported Independent Living, usually shortened to SIL, is help with the everyday tasks of living in your own home. It’s the support, not the house.
In practice that means someone there to help with things like personal care, cooking, cleaning, medication, getting to appointments and managing the rhythm of a week. How much support depends entirely on what you need. For some people it’s a few hours a day. For others it’s someone on site around the clock, including overnight.
Most people receiving SIL live in a shared home with one or two others, though not always. What matters is that the support is built around your life rather than a timetable someone else set.
The difference
SIL and SDA are not the same thing
This is the thing people get tangled in most often, so it’s worth separating clearly. You can have one without the other, and most people do. We cover SDA on our home and living page.
SIL is the support
The people who help you day to day. Funded from your Core budget, and it moves with you if you move house.
SDA is the housing
A specially designed or modified home. Funded from Capital, and only a small number of participants are eligible.
Personal care and health
Showering, dressing, medication prompts, and getting to appointments on time.
The running of the house
Cooking, shopping, cleaning and laundry, done with you rather than around you.
Overnight support
Someone there through the night, either sleeping over or awake, depending on what you need.
Getting out and staying connected
Work, study, appointments, seeing people, and the ordinary business of a life outside the house.
What's included
What SIL support usually covers
Every roster looks different, because it’s built from what you actually need help with. These are the areas it usually covers.
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Zee Aou
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Highly recommend Loving Hearts Care Group. The team is caring, professional, reliable, and genuinely passionate about helping participants achieve their goals. Communication is excellent and they always go above and beyond to provide quality support. Truly one of the best NDIS providers.
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lilly
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I can’t recommend Loving Hearts Care Group enough. The team are so caring, supportive, and professional — they truly treat you like family. They’ve gone above and beyond to make my child feel comfortable and cared for, and I’m so grateful for all their support and kindness. Highly recommend to anyone looking for a trustworthy and compassionate team.
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dahliya.
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After sustaining a horse riding accident, I was left feeling hopeless. The team have been there every step of the way, helping me adjust to my new reality with care and support. After months of physiotherapy, I’ve finally been able to regain a sense of purpose and confidence in my life again. I’m incredibly grateful for everything they’ve done for me.
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samira afyouni
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I have been receiving supports from Loving Hearts Care Group and have had such a positive experience with the company. The team is very attentive to my needs and always makes me feel supported and comfortable. They have helped me overcome a lot of my anxiety and genuinely care about the wellbeing of their clients. I highly recommend them to anyone looking for compassionate and reliable support services.
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Tatjana Munroe
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So greatful that we found this provider as they have shown nothing but patience and kindness from the beginning and made this whole process so easy for us. All the staff are wonderful with my children and so easy to communicate with. It gives me such peace of mind knowing my kids are in such capable hands. I couldn’t recommend loving hearts care group enough!!
Funding
How SIL funding actually works
SIL is funded from your Core budget, under assistance with daily life. It isn’t a flat amount. It’s worked out from what your week actually needs.
That happens through something called a roster of care. It sets out who supports you, when, for how long, and whether that support is shared with anyone else in the house. Your provider usually helps put it together, and it goes to the NDIA as part of working out what’s reasonable and necessary for you.
If you share a home, some support is shared too. Two people who both need help at dinner time can be supported by one worker, and the cost is split between them. That’s why the number of people in a house affects the funding, and why the mix of people matters as much as the building does.
Your SDA funding, if you have any, sits separately in Capital and pays for the dwelling itself.
Your rights
Your home and your support are separate
This one deserves saying plainly, because it worries people and it’s rarely explained.
Changing your support provider should not cost you your home. Since July 2026, the standards that registered SIL providers work under specifically require the housing relationship and the support relationship to be kept apart, so that ending one doesn’t automatically end the other.
It matters because that fear is what keeps people in arrangements that aren’t working. If you’re unhappy with the support but frightened of losing the house, you aren’t really choosing anything.
You’re also entitled to a say in the ordinary things. Who you live with, how your day runs, what happens in your own home. Those aren’t favours a provider grants you.
Recent changes
What changed for SIL in July 2026
From 1 July 2026, any provider delivering SIL has to be registered with the NDIS Quality and Safeguards Commission. It’s no longer optional.
Providers who were already delivering SIL without being registered have until 1 October 2026 to apply, and delivering it unregistered after that carries serious penalties.
A new set of standards came in at the same time. They cover things like your say in decisions about your own life, safety in your home, and the consistency of the people supporting you.
If you’re choosing a SIL provider right now, this is worth checking. You can look any provider up on the public register and see whether they actually hold Supported Independent Living. It takes about two minutes.
Before you decide
Questions worth asking any SIL provider
Worth asking whoever you’re considering, us included. SIL is a bigger commitment than most supports, so take your time over it.
Are you registered for SIL?
Since July 2026 it's required, and it's checkable on the public register in about two minutes.
Who would I be living with?
The mix of people in a house shapes daily life more than the building ever does.
What happens if I want to move?
Ask how the housing and the support are separated, and what changes if you end one.
Who supports me overnight?
Ask whether it's a sleepover or an awake shift, and whether it's the same person regularly.
How is the roster of care built?
You should be part of building it. Ask to see it, and ask what happens when your needs change.
What if it isn't working?
Ask how you raise it, who hears it, and how quickly things actually change afterwards.
Being straight
Where we're at with SIL
We’re registered for Supported Independent Living, and you can check that on the public register rather than taking our word for it.
What we’d rather not do is post a list of homes and vacancies to catch your attention. SIL is someone’s home and daily life, not a listing, and the right answer depends entirely on what you need and who else is involved.
So here’s the honest version. Tell us what you’re looking for, when, and for whom. We’ll tell you straight whether we can help. If we can’t, we’ll say so and point you towards someone who might.
That’s a slower answer than a vacancy list. It’s also the one that doesn’t waste your time.
FAQs
Questions about Supported Independent Living
What's the difference between SIL and SDA?
SIL is the support, SDA is the housing. SIL pays for the people who help you day to day and comes from your Core budget. SDA pays for a specially designed or modified home and comes from Capital. You can have SIL without SDA, and most people do.
Do I have to live with other people to get SIL?
Usually, but not always. SIL is most often delivered in a shared home because some support can be shared, which makes it work within a plan. Living alone with SIL funding does happen, but it needs to be justified by what you actually need.
How is my SIL funding worked out?
Through a roster of care, which sets out who supports you, when, and for how long across a normal week. It goes to the NDIA as part of deciding what’s reasonable and necessary. Your provider usually helps build it, and you should be part of that.
Can I choose who I live with?
You should have a genuine say. Who you share a home with affects daily life more than almost anything else, and the standards SIL providers work under specifically cover your involvement in decisions like this. Ask any provider how they handle it.
If I change providers, do I lose my home?
You shouldn’t. Since July 2026, registered SIL providers are required to keep the housing relationship separate from the support relationship, so ending one doesn’t automatically end the other. Ask any provider to explain how that works in your situation.
Is SIL the same thing as a group home?
Not quite. Group home describes a building and an older way of doing things. SIL describes funded support, which can be delivered in all sorts of housing. The distinction matters, because the support is yours and it should follow you.
Should I talk to a provider before my funding is approved?
It usually helps. A provider can help you think through what a normal week actually needs before a roster of care is put together, and that conversation tends to be more useful before the funding is set than after.
Here to help
Thinking about SIL? Let's talk
Whether you’re only starting to think about it or you’ve got a plan and a timeline, we’re happy to talk it through. We support participants across the Gold Coast, and you’ll get an honest answer about whether we’re the right fit.
Loving Hearts Care Group is a registered NDIS provider, ABN 99 674 548 862, registered for Supported Independent Living. Our registration is listed as Approved on the NDIS Provider Register and is in force until 27 March 2029.