Based in Helensvale, Loving Hearts is a registered NDIS provider offering warm, person-centred support at home and in the community. We take the time to understand your routines, preferences and goals, so your support feels right for you.
Support works best when it fits around real everyday life, not the other way around. In Helensvale, that means knowing the Westfield precinct and library near the train station, the quieter residential streets further out, and everything in between.
Getting around matters too. Helensvale railway station connects Queensland Rail services and the G:link light rail, alongside local bus routes, so appointments, shopping trips and community activities are never far away.
Helensvale is a family suburb, with strong local schools, parks and sporting clubs woven through the community. We bring that same sense of connection to the support we provide, with patience, respect and a genuine interest in what matters to you.
Support in Helensvale
NDIS support available in Helensvale
Wherever you are in Helensvale, our full range of NDIS support is available to you, at home and out in the community.
Support built on trust, respect and genuine connection
We take the time to understand what matters to you and make sure your support feels right.
Thoughtful matching
We consider your personality, preferences and routines when choosing the right support worker.
Respectful support
Your culture, choices, goals and way of doing things guide how your support is delivered.
Honest, always
If we're ever not the right fit for you, we'll say so, and help you find someone who is.
Posted on Google
Zee Aou
Trustindex verifies that the original source of the review is Google.
Highly recommend Loving Hearts Care Group. The team is caring, professional, reliable, and genuinely passionate about helping participants achieve their goals. Communication is excellent and they always go above and beyond to provide quality support. Truly one of the best NDIS providers.
Posted on Google
lilly
Trustindex verifies that the original source of the review is Google.
I can’t recommend Loving Hearts Care Group enough. The team are so caring, supportive, and professional — they truly treat you like family. They’ve gone above and beyond to make my child feel comfortable and cared for, and I’m so grateful for all their support and kindness. Highly recommend to anyone looking for a trustworthy and compassionate team.
Posted on Google
dahliya.
Trustindex verifies that the original source of the review is Google.
After sustaining a horse riding accident, I was left feeling hopeless. The team have been there every step of the way, helping me adjust to my new reality with care and support. After months of physiotherapy, I’ve finally been able to regain a sense of purpose and confidence in my life again. I’m incredibly grateful for everything they’ve done for me.
Posted on Google
samira afyouni
Trustindex verifies that the original source of the review is Google.
I have been receiving supports from Loving Hearts Care Group and have had such a positive experience with the company. The team is very attentive to my needs and always makes me feel supported and comfortable. They have helped me overcome a lot of my anxiety and genuinely care about the wellbeing of their clients. I highly recommend them to anyone looking for compassionate and reliable support services.
Posted on Google
Tatjana Munroe
Trustindex verifies that the original source of the review is Google.
So greatful that we found this provider as they have shown nothing but patience and kindness from the beginning and made this whole process so easy for us. All the staff are wonderful with my children and so easy to communicate with. It gives me such peace of mind knowing my kids are in such capable hands. I couldn’t recommend loving hearts care group enough!!
Where we support
Based in Helensvale, supporting the local community
Our team supports participants throughout Helensvale. Wherever you are in the suburb, we’re never far away.
Do you have support workers available in Helensvale?
Yes. Helensvale is our home base, so we have a strong local presence here and support workers who know the area well.
Will I have the same support worker each time?
Wherever we can, yes. We match you with a support worker based on personality, communication style and interests, and we prioritise keeping that same person with you, so you’re not explaining your routine to someone new every visit.
Do I need to visit an office?
No, there’s no need. Our support workers come to you, whether that’s at home, out in the community, or wherever your day takes you.
How soon can support start?
It depends on your situation, but we move as quickly as we can. Get in touch and we’ll talk through your needs, your goals and how soon we can get started.
Is there a cost for support workers to travel to me?
Provider travel is a normal part of NDIS-funded support, and any travel costs are set out clearly in your service agreement before support begins, so there are no surprises. You can read more about how travel claiming works on the NDIS website →.
Can support coordinators refer participants to you in Helensvale?
Yes. If you’re a support coordinator, you can send a referral through our referral form →, and we’ll be in touch.
Nearby areas
We also support nearby suburbs
Based in Helensvale, we’re well placed to support the surrounding area too.
Coomera
NDIS support for one of the Coast's fastest-growing suburbs.
The NDIS funds support based on your individual goals and needs, not a fixed package, which is why the right provider matters as much as the right plan. Loving Hearts Care Group is a registered NDIS provider, and you can view our current registration status and approved services directly on the NDIS Quality and Safeguards Commission’s register.
If you’re new to the NDIS or reviewing your plan, the NDIS website is the official source for how funding, plan management and support categories work. Whatever stage you’re at, we’re happy to talk it through with you.
Here to help
Ready to talk about your support?
Wherever you are on the Gold Coast, we’re here to help. Call us for a friendly, no-pressure chat, or send through a Request Support form and we’ll get back to you.